No. of Post: 1
Job Description:
- Maintaining all IT Assets like Servers, Networks, Voice Devices, Laptops, Desktops, Printers, etc inventory tracking the AMC /warranty details over the site
- Installation, deployment, monitoring and maintenance of servers, desktops, laptops, virtual machines, mobile devices, phones, printers, scanners and other peripherals.
- Applying operating system updates, patches, and configuration changes.
- Fault repair/Troubleshooting for Desktops, Laptops across offices.
- Helping in Procurement, Asset Transfer
- Asset maintenance and disposal of the old asset.
- Providing IT support. Keeping up to date with advancements and best practices in IT administration.
- Knowledge of Email servers & Backup systems.
- Liaising with 3rd party vendors, IT providers, etc. for support where required
- Experience with supporting employee/company IT needs remotely
- CCTV & its Storage Knowledge and other hardware management would be good to have.
- Support, maintain, and troubleshoot systems including Macs, PCs, utilizing Windows 10, MacOS, Google Workspace, wireless devices, antivirus software, security software, etc…
- Setup user accounts as well as order and deploys laptops to new users
- Install and configure software
- Support with security and compliance tools such as EDR (Endpoint Detect and Response), MDM (Mobile Device Management), DLP (Data Loss Prevention), and other security software
- Troubleshoot and resolve IT issues
- Document steps and procedures internal to the team using internal documentation platform
- Maintain an asset inventory of all hardware and software and computer peripherals
- Perform additional tasks as required
- Administer, manage, and maintain the Google Workspace ecosystem with Strong knowledge and experience handling Google Admin console, Gmail, Calendar, Docs, Sheets and Slides, and related issues.
- Manage endpoint security & update the latest patches for all end-user devices like desktops, laptops, and mobile devices.
- Manage WiFi infrastructure & Firewall to provide a seamless office internet experience.
- Investigate, analyze, and resolve hardware problems, perform advanced hardware repairs, maintenance, technical assistance, and support on a range of PC computers and peripherals.
- Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
- Identification and prioritization of IT need in each financial year & maintain an asset register.
Candidate Profile:
- BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus)
- 1-3 Proven experience as a System Administrator or similar role
- Working Experience with databases, networks (LAN, WAN) and patch management
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Advanced knowledge of Microsoft OSs – server and desktops at administrator’s level.
- Understanding of network services and protocols such as DNS, DHCP, WINS, SMTP, FTP, Active Directory management, Group Policy management, VPN, RDP, WiFi.
- Experience in virtualization – Hyper-V, VMware.
- Prior experience in management and configuration of network devices – routers, switches, firewalls.
- Knowledge of various backups solutions – tape, disk-to-disk, imaging SW.
- Antivirus protection
- Good knowledge of managing office firewall infrastructure
- Experience in managing endpoint & Mobile Device Management (MDM) Tools.
- Advanced proficiency in handling tools used for all IT-admin-related tasks.
- Detail-oriented and works with a high degree of accuracy.
- Super quick in learning & managing tools like Google workforce.
- Highly organized and flexible with regards to working hours & travel.
“Interested eligible candidate can email their resume on itme@india-itme.com for screening and further process.”